Operational AI | Firemind
AI-native managed services

We run your IT operations.
Our software does the work.

Find. Fix. Keep Green.

What you get

7%actionable savings on licences and cloud spend.
20%lower cost to operate.
<1 minto fix a live incident, nobody paged.

See the impacts of AI on your total cost of ownership in four weeks.

AI does the work. Supervised by engineers.

More software means more toil, and you cannot hire your way out. Our IT Operations Engine works inside your own environment. It models your estate, finds what is wrong, fixes it under your rules and keeps it green. Our engineers supervise every job, and we carry the SLA.

The engine

One model of your estate. One engine that acts on it.

The engine keeps one current model of everything you run. Then it does the work: incidents, problems, changes, cost, security, compliance, backups and lifecycle.

  • Incidents
  • Problems
  • Changes
  • Cost
  • The engine
    One model of your estate
  • Security
  • Compliance
  • Backups
  • Lifecycle
Your boundaries
Access mode
Read-only
Visibility
Configuration only
Your data
Never accessed
Changes outside scope
Blocked
Action log
  • 09:14:02Restarted stuck serviceLogged
  • 09:31:47Applied approved patchLogged
  • 10:02:15Closed idle resourceLogged
Every action timed, logged and auditable.
Control

You set the limits. Every action is on the record.

It starts read-only and sees configuration, never your data. It is plugged into your existing estate. You set the boundaries. Every action is timed, logged and auditable.

Customer stories

Results you can check

Already outsourced?

Don't wait for the renewal.

If your operations sit with a global outsourcer today, the contract has years left and switching feels like a programme. It isn't. The maths has changed underneath the incumbents: offshore rates were the last cost floor. Software is the next. Four moves, none of them needs the renewal date.

Already in a formal tender? There's a fifth move: include us! Get in touch!

Try before you commit

Prove it on your own estate in 4 weeks.

You shouldn't buy this on our word. You should buy it on your numbers. Onboarding takes days, not a migration project: read-only access, a contained scope, your baseline locked in week one. Week four you see the results side by side: resolution times, auto-resolution rate, hours returned. Then you decide. Free to walk away, owing nothing.

  1. days 1–3 — read-only access connected, nothing touched
  2. week 1 — discovery; your baseline locked
  3. weeks 2–3 — earned autonomy on the defined scope
  4. week 4 — your numbers, next to your baseline

Talk to your regional contact, a 30-minute scoping call, no commitment.