About
Comsec works with leading brands across industries such as fashion, retail, luxury, media, sports, finance, and legal to detect and prevent theft and fraud in both physical and digital sales channels. Their expertise helps clients reduce financial losses and safeguard their business operations through innovative fraud detection strategies.
Challenge
Whilst having a very specialised team, Comsec did not have the inhouse capabilities to run with turnkey solutions specifically within AWS. They were in need of a specialist team with an AWS centric skillset.
Some of their client base consist of worldwide retail brands, all of which experience vast sums of fraudulent purchases that cost the companies millions in lost revenue each year. Comsec were tasked with the prevention of these losses, so a move to AWS that could provide tools and features to help in targeting these fraudsters was a necessity.
Solution
Firemind designed and delivered a core AWS infrastructure skeleton for Comsec, providing a scalable foundation for future fraud detection capabilities. The setup included AWS Lambda, Step Functions, KMS, and Amazon S3, deployed via automated CI/CD pipelines using GitHub Actions. All processes were thoroughly documented to support Comsec’s ongoing learning and operational independence.
Built for speed and scalability, the solution can be expanded with advanced machine learning services such as Amazon Comprehend, Translate, and Augmented AI, as well as data insights through Amazon Neptune. Delivered ahead of schedule, the project not only established the backbone for future ML-driven fraud prevention but also equipped Comsec with rapid AWS turnkey training to maximise long-term value.
Services used
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Amazon Step Functions
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AWS Lambda
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AWS Key Management Service (KMS)
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Amazon S3
Results
- 25-day deployment of AWS infrastructure
- Fully documented & trained handover for in-house enablement
- Future-ready ML integration capabilities
- Secure, scalable fraud detection foundation
“Firemind have been great from start to finish, with their delivery of work. We especially like their professionalism and breadth of knowledge during our video calls and updates.”
