Comsec modernises fraud detection with AWS, deploying secure infrastructure in 25 Days | Firemind
Case study

Comsec modernises fraud detection with AWS, deploying secure infrastructure in 25 Days

Industry: Professional Services

About

Comsec works with leading brands across industries such as fashion, retail, luxury, media, sports, finance, and legal to detect and prevent theft and fraud in both physical and digital sales channels. Their expertise helps clients reduce financial losses and safeguard their business operations through innovative fraud detection strategies.

Challenge

Whilst having a very specialised team, Comsec did not have the inhouse capabilities to run with turnkey solutions specifically within AWS. They were in need of a specialist team with an AWS centric skillset.

Some of their client base consist of worldwide retail brands, all of which experience vast sums of fraudulent purchases that cost the companies millions in lost revenue each year. Comsec were tasked with the prevention of these losses, so a move to AWS that could provide tools and features to help in targeting these fraudsters was a necessity.

Solution

Firemind designed and delivered a core AWS infrastructure skeleton for Comsec, providing a scalable foundation for future fraud detection capabilities. The setup included AWS Lambda, Step Functions, KMS, and Amazon S3, deployed via automated CI/CD pipelines using GitHub Actions. All processes were thoroughly documented to support Comsec’s ongoing learning and operational independence.

Built for speed and scalability, the solution can be expanded with advanced machine learning services such as Amazon Comprehend, Translate, and Augmented AI, as well as data insights through Amazon Neptune. Delivered ahead of schedule, the project not only established the backbone for future ML-driven fraud prevention but also equipped Comsec with rapid AWS turnkey training to maximise long-term value.

Services used

  1. Amazon Step Functions
  2. AWS Lambda
  3. AWS Key Management Service (KMS)
  4. Amazon S3

Results

  • 25-day deployment of AWS infrastructure
  • Fully documented & trained handover for in-house enablement
  • Future-ready ML integration capabilities
  • Secure, scalable fraud detection foundation

Firemind have been great from start to finish, with their delivery of work. We especially like their professionalism and breadth of knowledge during our video calls and updates.

Benjamin FourmondDirector of IT, Comsec

See more case studies

  • A global services group identifies $350,000 in annual AWS savings

    A fully read-only AWS assessment across roughly 30 accounts. $350,000 a year identified, three findings no existing tool had ever surfaced.

    • Close to $350,000 a year in AWS savings identified, around 6% of total spend
    • Fully read-only assessment across roughly 30 accounts, nothing changed
    • Findings no existing monitoring tool had ever surfaced, evidenced not estimated
    Learn more
  • A regulated enterprise cut Azure operations from 20 hours to 23 minutes

    Firemind's IT Operations Engine ran a Nordic enterprise's Azure estate, cutting task resolution from 20 hours to 23 minutes, human-approved throughout.

    • 23 of 23 test cases passed with zero disruptions, every action verified
    • 8.7 hours of total engine time across all 23 operational tasks
    • A new sandbox estate brought under infrastructure as code from day one
    Learn more
  • ~24x less cloud operations effort across 36 tests, zero disruptions

    Autonomous cloud operations across a Nordic enterprise AWS estate. 36 of 36 test cases passed, zero disruptions, estate-wide changes in minutes.

    • 36 of 36 test cases passed across two phases, with zero disruptions
    • One security rule applied and verified across 21 security groups in 13 regions in 15 minutes
    • A 3-node Elasticsearch rolling patch in 21 minutes with zero data loss
    Learn more

View all case studies

CONTACT US

Start with a focused conversation about your environment.

We help you build, optimise and run AI that delivers measurable results.

Your benefits:

  • Outcome-driven - Measurable business impact
  • Expert-led - Hands-on delivery from senior practitioners
  • Secure by design - Your data and compliance requirements first
  • Fast to value - From discovery to production in weeks

What happens next?

Let's talk

A 20-minute focused session on your goals and current situation.

We propose

A clear plan and scope tailored to your priorities.

You decide

No obligation - move forward when the time is right.

No obligation - just a focused 30-minute discussion about your goals.

We'll only use your details to respond to your enquiry. No newsletters unless you ask for them.